Frequently asked questions
How GameRoll.App works for Team Organizers, parents and the family who follow along.
All features
- Private team page. Each registered team gets its own page and a join code for parents.
- Join with a code. Parents can only join a team that is already registered, and they join free.
- No passwords. Sign in with your email and a code we send you.
- Team Feed. Every photo and clip the team posts, in one gallery every parent can see.
- Albums. Sort photos by tournament or game.
- Larger view. Tap any thumbnail to open it larger.
- One button download. Save a photo to your device, or a whole player album at once.
- Credit line. Every photo and clip is captioned with the name of the parent who shared it.
- Logo on photos. Choose to automatically add your team logo to the corner of all photos.
- Similar shot culling. Nearly identical shots are grouped, and you keep the best one or two.
- Short video clips. Share clips up to 10 seconds long alongside your photos.
- My Player Album. A private album of your player, found by jersey number or by face.
- Team friends. Send grandparents and family a link to view and save photos of their favorite player.
- Photo approval. Team Organizers can review photos before they are posted to the team.
- Report a photo. Any parent can report a photo. It is hidden from the team until the Team Organizer has reviewed it.
- Opt Out Photo List. Team Organizers list players whose families have opted out of being photographed, and uploaders are reminded before they share.
- Archive Seasons. When a season ends, archive it and start fresh with the new season.
- Assistant Team Organizers. Team Organizers can add up to three assistants to help manage the team.
- Slideshow videos. Turn up to 30 photos into a vertical or square video for social media.
- Collage images. Make a collage of up to 6 photos with your own headline, player name and final score.
- Add to home screen. Install GameRoll.App on your phone to open it like an app.
Getting started
What is GameRoll.App?
GameRoll.App is a private place for the parents on a sports team to share game photos and short clips. Every parent sees the whole team gallery, and each parent also gets an album with just their own player.
How do I register my team?
Create an account with your email, choose Register your team and enter the team name, the sport and your name. GameRoll.App creates the private team page and a join code to give to parents. The team pays a subscription to register.
How do parents join?
A parent signs in, chooses Join your team, then enters the join code from the Team Organizer and their name. A team has to be registered before anyone can join it.
Do you offer discounts for leagues and organizations?
Is there a risk free trial?
Yes. Test GameRoll.App at your next game or tournament. If it doesn’t make sharing team photos effortless, email us at hello@gameroll.app within 7 days of signing up for a full refund. No hoops to jump through, no questions asked.
Do I need a password?
No. You sign in with your email address and GameRoll.App sends you a code to enter.
Photos and clips
How do I upload photos?
Open your team and choose Upload photos. You can pick up to 60 photos at a time. Choose the album they belong to, check the ones you want to keep and upload them.
What happens to photos that look alike?
GameRoll.App groups shots that are nearly the same and picks the sharpest of each group for you. You keep the best one or two from each group, and the rest stay on your device.
Who gets credit for a photo?
Every photo is captioned “Photo by: Your Name” and every clip “Video by: Your Name”, using the parent name you gave when you joined the team. It shows under the photo in the gallery and when it is opened larger.
Can I upload video?
Yes. Each clip can be up to 10 seconds long and up to 100 MB, as an MP4, MOV or WebM file. A new clip shows as processing for a few minutes before it can be played.
What are the Team Feed and albums?
The Team Feed holds every photo and clip the team has posted. Albums sort them by event, such as a tournament or a single game. Anything you add to an album also appears in the Team Feed. Any parent can add photos to an existing album. The Team Organizer and Assistant Team Organizers can add new albums.
How do I save a photo to my phone?
Tap a photo to open it larger, then choose Download photo.
Finding your player
How does the My Player album work?
Add your player’s first name and jersey number, and a photo of their face if you like. Photos show up in the My Player album when the jersey number or face is detected in photos. Matches are suggestions, so an album can miss a photo or include a wrong one.
Can other parents see the My Player album?
No. Only you can open it, plus any Team Friend you choose to share it with. The photo you add is used only to find matches. Other parents still see the same photos in the Team Feed.
Privacy and sharing
Who can see our photos?
Only the parents on the team and the Team Friends they invite. Nobody can find your team’s photos without being on the team or holding a friend link.
What is a Team Friend?
A Team Friend is someone like a grandparent, aunt or uncle who follows along without an account and wants to see photos of their favorite player. A parent adds them by name and sends them a link. They only see the photos in the My Player albums the inviting parent or the Team Organizer chooses for them, never the Team Feed or the team’s other albums. They can save photos to their device, but they can’t upload. Each parent sees only the Team Friends they invited, while the Team Organizer sees everyone and can revoke any Team Friend’s access. Removing a Team Friend stops their link right away.
Can photos be approved before they are posted?
Yes. The Team Organizer can turn on photo approval in Team settings. Photos from parents then wait in a review list until the Team Organizer or an Assistant Team Organizer approves them.
How do I report a photo?
Open the photo and choose Report, then pick a reason. The photo is held back from the Team Feed, albums and friend links until the Team Organizer has reviewed it, and it is then deleted or put back. If a photo is yours and was shared without your permission, use Report Copyright at the bottom of any page.
A family doesn’t want their child photographed. What can we do?
The Team Organizer can add the player to the Opt Out Photo List in Team settings. Everyone who uploads sees the list as a reminder to leave that player out. Photos aren’t held or checked against it, so please check before you share. Please don’t share team photos outside the team: anyone who can see a photo can screenshot it.
How do I delete my child’s photos, or end a season?
Ask your Team Organizer, who can delete every photo matched to your child and your child’s reference photo from Team settings, or email us. The Team Organizer can also remove a parent whose child has left the team and archive a season, which stops new uploads, new joiners and new Team Friend links and turns off existing Team Friend links. To start a new season, the Team Organizer archives the old one and opens a new one with its own join code. A parent can leave a team at the bottom of the team page.
Can I make a slideshow or an image for social media?
Yes. Open Media. For a slideshow video, choose the Team Feed or an album and pick the photos you want, up to 30. GameRoll.App makes a vertical or square video with the GameRoll.App watermark in the corner, ready to download and post. Keep the tab open while the video is recorded. For an image, choose up to 6 photos from any album, pick Portrait, Landscape or Square, and fill in any of Headline, Sub headline, Player, Event and Final score. GameRoll.App makes a collage with only the text you filled in.